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วันที่ 23 ม.ค. 2562, 11:35   โดย นาย ชูพงศ์ ภู่ภมร

Part 1: Phone Conversations : Closing a ticket

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CCC: Hello, I am calling from the CAT Telecom Call center. May I speak to Mr. Vichai please?

Customer: Hello, Vichai speaking.

CCC: Mr. Vichai, I think our technician has already informed you about ticket number SD 128521, right?

Customer: Yes, I received it already. Thank you for the information.

CCC: Ok, can we close the ticket?

Customer: Yes, you can close it. 

CCC: Ok sir, bye.