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วันที่ 23 ม.ค. 2562, 11:35   โดย นาย ชูพงศ์ ภู่ภมร

Part 1: Phone Conversations : Fiber optic cable repair

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CAT Call Center: CAT Contact Center, New speaking. How can I help you?

Customer: I would like an update on my case.

CAT Call Center: Yes, certainly. Can you give me your ticket number or CAT ID?

Customer: SD.167984.

CAT Call Center: The CAT team informed me that they are now repairing a damaged fiber optic cable.

Customer: Please provide the ETR (estimate time to repair)? Could you closely follow up the case?

CAT Call Center: Yes, of course.

Customer: Thank you for support.