NOC: Hello, NOC CAT Telecom, can I help you?
Jaidee: Hello, I’m Jaidee. My internet does not work. I am at OASIS Park.
NOC: Do you have an ip address on the device or is there a login failure?
Jaidee: A login failure.
NOC: What is your WIFI username?
Jaidee: The username is
NOC: Just a moment please… Your username is firstname.lastname@example.org all lowercase. Your password is 12354.
Jaidee: Ok…it worked! Thanks.
NOC: You’re welcome. Please let us know if you have any other problems.