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วันที่ 23 ม.ค. 2562, 11:35   โดย นาย ชูพงศ์ ภู่ภมร

Part 1: Phone Conversations : Heater problem

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NOC: Hello, NOC Chevron. How can I help you?

Customer: We would like to inform you that there is a heater problem and alarm CSN SLTN4PLG has occurred.

NOC: What is the temperature in the equipment room?

Customer:  It is about 23 Celsius. There is a fan, but the alarm is still sounding.

NOC: OK.  I think the alarm is still sounding because the air flow is not good. Could you please clean the filters in the upper grid? I will send an email and explain how it should be done. You may want to use a vacuum cleaner to remove the dust.

Customer:  Ok, thank you for your kind support. Goodbye.

NOC:  You’re welcome. Have a nice day. Goodbye