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หน้าแรก > คลังความรู้ > Network and Communication > Part 2 Email Conversations : Progress request
วันที่ 23 ม.ค. 2562, 12:53   โดย นาย ชูพงศ์ ภู่ภมร

Part 2 Email Conversations : Progress request

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Dear CAT Team,

Ref: CAT Ticket number……..

 

Thank you for your continued support. Our customer said that the circuit has gone down and that they started getting a slow response 3 hours ago. Is your team currently working on the problem? Could you please provide the reason of this outage and the ETR?

 

Best Regards,

Waldo

Global Network Operations Center

KDDI Corporation